We work to welcome a broad global community of businesses to use our Services. However, you cannot use Impacti if: 

• You are under eighteen (18) years of age or otherwise lack the legal right and authority to form a legally binding agreement for yourself or on behalf of the company, organization or entity that you represent;
• You are prohibited from receiving our Services under applicable laws; or
• We have previously disabled your account for breaches of our Terms or Policies

When creating an account you must:

• Agree to use our Services for business or organizational purposes only, not personal, household or family use.
• Create only one primary account for your business even if it consists of multiple units working on sustainability issues. Unlimited secondary accounts can be created for units under your primary company account.
• Provide and keep up-to-date a valid email address linked to your business.
• Provide accurate and complete information, including your company’s country of incorporation.
• Use the same name as you call your business in your marketing and commercial documents.
• Keep your password secure and confidential, and do not transfer your account to anyone else.
• Follow all applicable laws and regulations.

All rights, title and interest in and to the Impacti Services, including any and all copyrightable materials or any other content thereof which is or may be subject to any intellectual property rights under any applicable law (including any artwork, graphics, images, website templates and widgets, literary work, source and object code, computer code (including html), applications, audio, music, video and other media, designs, animations, interfaces, documentation, derivatives and versions thereof, the “look and feel” of the Impacti Services, methods, products, algorithms, data, interactive features and objects, advertising and acquisition tools and methods, inventions, trade secrets, logos, domains, customized URLs, trademarks, service marks, trade names and other proprietary identifiers, whether or not registered and/or capable of being registered (collectively, “Intellectual Property”), and any derivations thereof, are owned by and/or licensed to Impacti.

Impacti claims full ownership and all intellectual property rights over Content offered by Impacti for use and display within our Services (“Licensed Content”), which includes but is not limited to:

• the GHG calculation methodology used in CARBON
• the data visualizations and tables on the Dashboard in CARBON
• the SDG Impact Opportunity framework and sample business actions available in SDG
• the SDG Business Action Library and Indicator Library in SDG
• the GENDER Themes (eight) framework in GENDER
• the GENDER Business Action Library and Indicator Library in GENDER
• the on-screen instructions, support and guidance text available throughout our Services
• any reporting, infographic and other templates
• any sample content featured in our templates, including without limitation text, photos images, graphics, audio and video

Subject to your full compliance with this Agreement and timely payment of all applicable Fees, Impacti hereby grants you, upon creating your User Account and for as long as Impacti wishes to provide you with the Impacti Services, a non-exclusive, non-transferable, non-sublicensable, fully revocable, limited license to use the Impacti Services and Licensed Content, for the purpose of generating and displaying your User Content, solely as expressly permitted under this Agreement.

These Terms do not convey any right or interest in or to Impacti’s Intellectual Property (or any part thereof), except only for the limited license expressly granted above. Nothing in this Agreement constitutes an assignment or waiver of Impacti’s Intellectual Property rights under any law.

In addition to the above, certain data sets and services made available to you within the Impacti Services, are licensed to Impacti by a third party provider, and are therefore subject to additional license terms of such provider. Such additional license terms are summarized and available for your review in “More Information” pages in the Impacti Services where relevant.

You agree and undertake not to:

• copy, modify, create derivative works of, download, adapt, reverse engineer, emulate, migrate to another service, translate, compile, decompile or disassemble the Impacti Website and Impacti Services (or any part thereof), any Licensed Content and/or any part thereof in any way, or publicly display, perform, transmit or distribute any of the foregoing without Impacti’s prior written and specific consent and/or as expressly permitted under this Agreement;
• sell, license, or exploit for any commercial purposes any use of or access to the Licensed Content and/or Impacti Services, except as expressly permitted by this Agreement;
• access or use the Services for benchmarking or similar competitive analysis purposes or in order to build a competitive product or service;
• publish and/or make any use of the Services or Licensed Content on any website, media, network or system other than those provided by Impacti, and/or frame, “deep link”, “page scrape”, mirror and/or create a browser or border environment around any of the Services, and/or Licensed Content (or any part thereof), except as expressly permitted by Impacti, in advance and in writing;
• use any “robot”, “spider” or other automatic device, program, script, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Impacti Services (or its data and/or Licensed Content), or in any way reproduce or circumvent the navigational structure or presentation of any of the Impacti Services to obtain or attempt to obtain any materials, documents, services or information through any means not purposely made available through the Impacti Service;
• act in a manner which might be perceived as damaging to Impacti’s reputation and goodwill or which may bring Impacti into disrepute or harm;
• purchase search engine or other pay per click keywords (such as Google AdWords), or domain names that use Impacti or Impacti Marks and/or variations and misspellings thereof;
• remove or alter any copyright notices, watermarks, restrictions and signs indicating proprietary rights of any of our licensors, including copyright mark [©], Creative Commons [(cc)] indicators, or trademarks [® or ™] contained in or accompanying the Services and/or Licensed Content;
• solicit other users to sell, promote, market or otherwise distribute commercial products and services unless authorized by Impacti in advance and in writing;
• use any illegal action to collect login data and/or passwords for other websites, third parties, software or services;
• phish, collect, upload, or otherwise make available credit card information or other forms of financial data used for collecting payments, unless done in accordance with any applicable law, including, with the PCI DSS standard when applicable;
• misuse our Services by interfering with their normal operations, or attempting to access them using a method other than through the interfaces and instructions that we provide;
• unless authorized by Impacti in writing, you may not probe, scan, or test the vulnerability of any Impacti system or network;
• take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Services or systems or networks connected to the Services, or otherwise interfere with or disrupt the operation of any of the Services, or the servers or networks that host them or make them available, or disobey any requirements, procedures, policies, or regulations of such servers or networks;
• upload to the Services or otherwise use them to design, develop, distribute and/or otherwise transmit or execute, any virus, worm, Trojan Horse, time bomb, web bug, spyware, malware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component; or
• circumvent or attempt to circumvent any limitations that Impacti imposes on your account (such as by opening up a new account under a different name after being removed from our Services).

You acknowledge and agree that your failure to abide by any of the foregoing or any misrepresentation made by you herein may result in the immediate termination of your User Account and/or any Services provided to you at our sole discretion – with or without further notice to you, and without any refund of amounts paid on account of any such Services.

As noted in clause 7.2, Impacti Services source country emission factors from the International Energy Agency's 2020 Emission Factor database. In accordance with our License Agreement with OECD/IEA, you agree not to disclose or disseminate the IEA Factors to any third parties except in the following case:

You may only disclose the IEA Factors relevant to your emissions calculations in sustainability reports to third parties for the purposes of emissions reporting (e.g. to CDP) and/or audits and only to the extent they are required to do so by the relevant entity to which they report and/or which audits them. You are not permitted to reproduce the IEA Factors in reports issued to the public such as in Annual Reports or similar.

We reserve the sole discretion as to the means, manner, and method for performing the Services, including those regarding the hosting, transmission, publication and/or display of any User Content.

We retain the the right to offer the Services in alternative price plans and impose different restrictions as for the upload, storage, download and use of the Services in each price plan, including, without limitation, access to features, tools, templates, libraries and guidance; restrictions on network traffic and bandwidth; size and/or length of User Content; quality and/or format of User Content; sources of User Content; volume of download time; number of users with rights to insert, upload and modify User Content; number of authorized external viewers of your User Content, etc.

We reserve these rights, which we may exercise at any time and in our sole discretion, and without liability or notice to you (except where prohibited by applicable law):

• we may change parts or all of the Services and their functionality;
• we may suspend or discontinue parts or all of the Services;
• we may terminate, suspend, restrict or disable your access to or use of parts or all of the Services;
• we may terminate, suspend, restrict or disable access to your Accounts or parts, some or all of Your Sites; and
• we may change our eligibility criteria to use the Services (and if such eligibility criteria changes are prohibited by law where you live, we may revoke your right to use the Services in that jurisdiction).

We may release products and features that we are still testing and evaluating. Those Services will be marked as beta, preview, early adopters or early access (or a similar phrasing), and may not be as reliable as our other Services.

We regularly release new features and updates to the Impacti Services and value the feedback provided by our users to prioritize each round of Service improvements. Feedback forms are available throughout the Impacti Services and we invite you to submit any bugs you experience as well as ideas for future features, help text, tools and any other Service improvements.

If you provide us with any suggestions, comments or other feedback relating to the Impacti Services (whether existing, suggested or contemplated), which is or may be subject to any Intellectual Property rights (“Feedback”), such Feedback shall be exclusively owned by Impacti.

By providing such Feedback to Impacti, you acknowledge and agree that we may use it in order to:

• further develop, customize and improve of the Impacti Services;
• provide ongoing assistance and technical support;
• contact you with general or personalized Impacti-related notices and/or interview requests based on your feedback or otherwise;
• facilitate, sponsor and offer certain promotions, and monitor performance;
• to create aggregated statistical data and other aggregated and/or inferred information, which Impacti may use to provide and improve its services; or
• to enhance Impacti data security and fraud prevention capabilities.

You represent and warrant that such Feedback is accurate, complete, and does not infringe on any third party rights; irrevocably assign to Impacti any right, title and interest you may have in such Feedback and explicitly and irrevocably waive any and all claims relating to any past, present or future moral rights, artists’ rights, or any other similar rights worldwide in or to such Feedback.

• Accurate and Relevant. You represent and warrant that the information and content you share is factually accurate and relevant to your company’s sustainability goals, initiatives and performance.
• No Infringement of Third Party Rights. You represent and warrant that you own all rights to your User Content or otherwise have (and will continue to have) all rights and permissions necessary to use, share, display transfer and license your User Content via the Services and in the manner set forth in this Agreement. If we use your User Content in the ways described in this Agreement, you represent and warrant that such use will not infringe or violate the rights of any third party, including without limitation any copyrights, trademarks, privacy rights, publicity rights, contract rights, trade secrets or any other intellectual property or proprietary rights.
• Only Authorized Websites. You represent and warrant that you have (and will maintain) the full power, title, licenses, consents and authority to allow Impacti Services to access any websites, web pages and/or other online services, for the purpose of importing, copying, displaying, uploading, transmitting and/or otherwise using, your User Content.
• Legal Compliance. You represent and warrant that your use of the Services is in compliance with applicable laws and any other contractual terms which govern your use of our Services, including those specific laws applicable to you and your End Users in any of your geographical locations.
• No Harmful Content. You agree and undertake not to submit, transmit, display or otherwise make available any User Content, or use Licensed Content in a context, which may be deemed as malicious, defamatory, libelous, obscene, harassing, threatening, incendiary, abusive, racist, offensive, deceptive or fraudulent, encouraging criminal or harmful conduct, or which otherwise violates the rights of Impacti or any third party (including any intellectual property rights, privacy rights, contractual or fiduciary rights), or otherwise shows any person, entity or brand in a bad or disparaging light, without their prior explicit approval.
• Only Authorized Personal Information. You represent and warrant that you have obtained all consents and permissions required under all applicable laws, regarding the posting, transmission and publication of any personal information and/or image or likeness of any person, entity or property which is part of the User Content, and you will adhere to all laws applicable thereto.
• No Impersonation. You represent and warrant not to impersonate any person or entity or provide false information on the Impacti Services whether directly or indirectly, or otherwise perform any manipulation in order to disguise your identity or the origin of any message or transmittal you send to Impacti, other Users or external audiences.
• No Spam. You represent and warrant not to use any of the Services in connection with any form of spam, unsolicited mail, fraud, scam, phishing, “chain letters”, “pyramid schemes” or similar conduct, or otherwise engage in unethical marketing or advertising.
• Respect Privacy Rights. You represent and warrant not to reverse look-up, trace, or seek to trace another User of our Services, or otherwise interfere with or violate any other User’s right to privacy or other rights, or harvest or collect personally identifiable information about visitors or users of the Services without their express and informed consent.

The use of certain Impacti Services may be subject to payment of particular fees, as determined by Impacti in its sole discretion (“Premium Services”). We will provide notice of such Fees then in effect in relation to such Premium Services. If you wish to receive or use any of our Premium Services, you agree to pay us the applicable fees and taxes and to additional terms specific to the Premium Services. Failure to pay these fees will result in the termination of your Premium Services. Also, you agree that:

1. All Fees shall be deemed to be in U.S. Dollars, except as specifically stated and exclusive of all taxes, levies or duties imposed by taxing authorities for which you will be responsible for paying. We are not responsible for any additional fees or costs you incur, including international transaction fees, exchange fees or fees due to banks or credit card companies.
2. We may store and continue billing your payment method (e.g. credit card) even after it has expired, to avoid interruptions in your Services and to use to pay other Services you may buy.
3. If you received a discount or other promotional offer, we shall have the right to automatically and without notice renew your access plan to such Service(s) at the full applicable Fee at the end of the promotional period.
4. All of your purchases of Services are non-refundable.
5. We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.